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There is so much going on in today’s world that can create worry for parents or guardians of young people. We try our best to answer your questions and talk through your concerns. We might not always have the answers, but if that is the case we are able to connect with multiple agencies that will be able to help.
Please note: We have an agreement with young people that their contact with us is confidential, so we will not be able to tell you if your child is getting support from us without their consent. The only time we would break confidentiality is when we believe the young person is at risk of harm.
It is not always easy talking to a young person about how they are feeling in day to day life. Sometimes talking to a family member can be uncomfortable for a young person, they may prefer to talk to friends or someone outside their inner circle.
If you believe a young person would benefit from the services YES offer, it might be helpful to provide them with information about YES.
This can be done by giving them our website details, a leaflet or a contact number.
If you have concerns please contact YES directly.
Some tips on how to talk to your child:
Parentscope is a local, free and regular drop-in session where all parents and carers of children aged between 3-16 years of age have access to a range of qualified professionals to discuss any worries or concerns you may have about your child.
What concerns can I talk about?
Almost any concern that does not require medical treatment. These may include:
Parentscope Consultation Lines
Open Wednesdays 12:30-3:30pm
Education Psychology line: Open to parents and professionals – 07797 913411
Well-being Facilitators Line: Open to parents and professionals – 07797 916879
The Children and Families Hub provides information, advice and support for families and young people.
Their aim is make sure families get the right help, at the right time. This could be some advice on the telephone or a one-to-one consultation. They can also put you in touch with any services that can help you.
The hub will also respond to any safeguarding concerns you may have for a child or young person.
Areas they can help with or provide information on:
Monday – Thursday 8:30am to 5:00pm
Fridays 8:30am to 4:30pm
Tel: 01534 519000
Milli’s is a charity that provides a child contact centre for families.
A child contact centre is a meeting place where children of separated families can enjoy contact with the non-resident parent and sometimes other family members, in a comfortable and safe environment when there is no viable alternative.
When parents’ divorce or separate it is often difficult for the child(ren) to keep in touch with both parents or other family members. It is especially difficult for them to spend time with the parent with whom they no longer live.
Call: 0800 735 1012