Have you lost a friend, a family member, a beloved pet or maybe someone you know has just passed away and you are unsure of what to do or how you should be feeling?

Bereavement or loss of a loved one

Losing someone close to you such as a friend, a family member or even a pet can be such an emotionally difficult time that you may find you cannot deal with your grief.

The death of a loved one is one of the greatest sorrows that can occur in your life. Everyone's response to grief will vary depending upon the circumstances of the death but grief is a normal, healthy response to loss.

Please know that you do not have to be alone with your grief, there are many organisations available to help, support, give advice and provide coping strategies to help you understand your feelings.


Samaritans offers a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.

They can help you explore your options, understand your problems better, or just be there to listen.

Whatever you’re going through, call them FREE any time, from any phone on 116 123.

They are available 24 hours a day, 365 days a year. You can also email

Recommended Resources

Hope Again - young people living after loss

Hope Again is the youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people about how to cope with grief and feel less alone.

You will find information about their services, receive a listening ear and gain useful advice from other young people to help deal with the loss of a loved one.

If you want to talk to someone directly, call their FREE phone helpline
on 0808 808 1677  Monday-Friday, 9:30am – 5:00pm.

If you are a young person and someone you know has died, why not send a private email to to one of their trained volunteers.

Recommended Resources

The Mix

Losing someone close, whether they are a relative, friend or partner is hard. Your emotions run haywire while you try to grasp what has happened and the loss you can feel seems endless.

At the Mix, they can’t bring them back, but they can try and help you understand your feelings.

They are a free and confidential multi-channel service. Which means that you choose how you access their support, without the worry of anyone else finding out.

They have many articles and video content online to help support you, or you can phone them free from 4pm-11pm on 0808 808 4994. You can also use their crisis text messenger service, email, group support chats, live one-to-one chats or access telephone counselling.

Recommended Resources

Help 2 Make Sense

Help 2 Make Sense is an online tool brought to you by Winston’s Wish. It aims to help young people who have experienced the death of a loved one come to terms with their loss.

Winston’s Wish is a charity that supports children, young people and their families after the death of a mum, dad, brother or sister. They understand the impact a loss can have on young people but believe with the right support at the right time, you can face the future with confidence and hope.

You can email or call their Freephone National Helpline on 08088 020 021.

Recommended Resources

Jersey Hospice Care

The Emotional Support Service is available to adults and children of all ages in need of support when coming to terms with an advanced illness.

The service is made up of a team of counsellors, an administrator and volunteer support workers.

Emotional Support for Children

The service offer’s one to one sessions with a support worker, qualified to work with children. The sessions are confidential and last no longer than an hour, at a mutually convenient time. The sessions are in a setting that allows space to process thoughts and feelings.

How can you access the Emotional Support Service?
You can self-refer or, with your consent, your friends, family or workplace can contact the service on your behalf. Your GP may also refer you to the service.

After an initial assessment by one of our qualified counsellors, you will be offered what they feel may be the most appropriate support for your needs.

Contact: 01534 285144

Recommended Resources

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Youth Enquiry Service, The Link, Eagle House, La Colomberie, St Helier JE2 4QB

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01534 280530

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07797 778424

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