Mental Health

Child and Adolescent Mental Health Sevices (CAMHS)

The Child and Adolescent Mental Health Service (CAMHS) is a mental health assessment and therapeutic service for children and young people (up to the age of 18) and their families. The service is based at Liberte House.

They offer a range of 1:1, group and family interventions to help with mental health issues such as:

• low mood, anxiety or depression
• trauma, psychosis, or obsessive compulsive disorder
• eating disorders
• self-ham
• other emotional or mental health issues
• neuro development assessments, such as ADHD or Autism

For those requiring CAMHS support, an assessment will be arranged and following this, a range of options may be offered including:

• individual therapy
• family therapy
• support for parents and carers. This can be individually or through a group programme
• group therapy, children or young people with similar difficulties seen together in groups)
• and in some instances medication

How can I access CAMHS?

CAMHS can be accessed through a referral process by various professionals/agencies, for more information about the referral process and initial assessment click here.

Contact: 01534 445030

Email: hsscamhs@health.gov.je

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Adult Mental Health

Adult Mental Health is a service for clients between the ages of 16 and 65.

They provide the following services:

• Orchard House: Adult Acute Assessment Unit
• Cedar: Older Adult Assessment Unit
• Beech: Dementia Assessment Unit
• Clairvale: Recovery and Reablement Service
• Adult Community Mental Health Team
• Crisis and Home Treatment Team
• Older Adult Community Mental Health Team
• Older Adult Primary Care Mental Health Team
• Older Adult Hospital Liaison team
• Memory Assessment Service
• Alcohol and Drug Service
• Mental Health Legislation Team
• Jersey Talking Therapies (JTT)
• Psychological Assessment and Therapies (PATS)
• Jersey Adult Autism Service (JAAS)
• Orchard House Acute Admission Unit

How Can I Access These Services?

The adult mental health services can be accessed through a referral process, for more information on these services and their referral process click here.

Telephone: 01534 445841

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Emotional Support Service - Jersey Hospice Care

The Emotional Support Service is available to adults and children of all ages in need of support whilst coming to terms with an advanced illness.

The service is made up of a team of counsellors, an administrator and volunteer support workers.

Emotional Support for Children

The service offer’s one to one sessions with a support worker, qualified to work with children. The sessions are confidential and last no longer than an hour, at mutually convenient time. The sessions are in a setting that allows space to process thoughts and feelings.

How can you access the Emotional Support Service?
You can self-refer or, with your consent, your friends, family or workplace can contact the service on your behalf. Your GP may also refer you to the service.

After an initial assessment, by one of our qualified counsellors, you will be offered what they feel may be the most appropriate support for your needs.

Contact: 01534 285144

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The Listening Lounge

The Listening Lounge aims to support islanders with their mental health and wellbeing. Their team of counsellors and peer workers provide a range of different support options which can all be accessed free of charge and without the need for a referral, for anyone 18 years or older.

Services offered by the Listening Lounge include:

• Drop in service
• Chat with a peer worker
• Access online therapy
• Self refer for counselling
• Get information

The Listening Lounge is open from 10am until 10pm, 7 days a week. 

You can visit the lounge anytime during their opening hours and there is no need to make an appointment in advance.

​The drop in is located at Charles House, Charles Street, St Helier, JE24SF (access via Ingouville Place).

Call: 01534 866793

Email: info@listeninglounge.care

Facebook: ListeningLounge

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Jersey Recovery College

Jersey Recovery College is a community-based independent mental health charity. They offer education and training opportunities to people experiencing mental health difficulties and their family, friends and professionals who support them.

Their courses support adults to enhance their knowledge and understanding of mental health conditions, recovery, wellbeing and life skills. All their courses work to provide hope, opportunity and empowerment.

Every course is co-designed and delivered by a peer trainer, with lived experience, and a co-trainer, with professional expertise in the topic area.

Jersey Recovery College is an independent local charity, funded by the States of Jersey and donations from the local community.

Contact: 01534 505977

Email: hello@recovery.je

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Mind Jersey

Mind Jersey is an independent local charity that provides support to people living with mental illness. Their vision is of a society that promotes and protects good mental health for all, and treats people with experiences of mental illness fairly, positively and with respect. All money raised by Mind Jersey stays in Jersey for the benefit of Island residents.

The services they offer at Mind Jersey are:

• Information
• Advocacy
• Carer and family support
• Peer support
• Training
• Signposting

At Mind Jersey they also offer residential services where they offer practical advice about day to day living with mental illness to anyone, and also offer a residential service for eighteen people experiencing acute mental health illness.

Contact: 07829 933929

Email: admin@mindjersey.org

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Samaritans

Samaritans are there to listen 24 hours a day 365 days a year and they are there when things are too much. They will listen to how you feel no matter what the reason is. It is completely confidential they won’t tell anyone about you or your call unless you want them to.

They are committed to following these values:

• Listening – because exploring feelings alleviates distress and helps people to reach a better understanding of their situation and the options open to them
• Confidentiality – because if people feel safe, they are more likely to be open about their feelings
• People making their own decisions – wherever possible, because we believe that people have the right to find their own solution and telling people what to do takes responsibility away from them
• Being non-judgemental – because we want people to be able to talk to us without fear of prejudice or rejection
• Human contact – because giving people time, undivided attention and empathy meets a fundamental emotional need and reduces distress and despair.

Call: 116 123        (free from any phone)

Shout

Shout is another company that offers a 24/7 support service to talk to someone however is only a text service. It is free for all major mobile networks and can be used anytime and anywhere. So if you would rather text someone for support, they are here to help.

Text: ‘SHOUT’ to 85258

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Jersey Eating Disorders Support (JEDS)

Jersey Eating Disorder Support is a registered local Jersey Charity providing support for those affected by eating disorders.

The aim of the charity is to provide a safe space where people can come and share their experiences whether you are affected personally or if you are a family member or friend who is concerned about a loved one affected by an eating disorder.

JEDS work in partnership with Beat UK and follows Beat guidelines provided for running a support group. It is run by a group of volunteers who have experienced or have experience in dealing with eating disorders.

The purpose of the meetings is to provide a safe space where people can come and share their experiences. The group is run on a self-help basis. The opportunity to be heard and supported by JEDS is open not just to people directly affected by an eating disorder but to people who care for and are supporting someone who is affected.

Contact: 07797 778016

Email: hello@jeds.je

However if you do not have a phone or credit to do this, pop into YES and we will contact them on your behalf.

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Triumph Over Phobia (TOP)

Triumph Over Phobia (TOP) Jersey is a self-help group for sufferers of phobias, Obsessive Compulsive Disorder (OCD) and related conditions. We aim to help sufferers overcome their fears and become ex-sufferers. Group meetings are held weekly.

The structured treatment plan which is tailored to each individual is based on Cognitive Behavioural Therapy (CBT). This is commonly used in the treatment of phobias, OCD, depression and related conditions for more information click on their website below.

Contact: 01534 608008

Email: topjerseyci@gmail.com

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NHS - One You

The One You service is a website created by the NHS that aims to help you look at your own well-being and the little things you can do to improve your current situation.

The website has many different areas that helps you look at you mind and your body. Some of these include: anxiety, low mood, stress, sleep, eat better and sexual health.

Alongside this there is also the options to take a quiz to look at how you are doing currently and then able to create an action plan from this, to put in place small steps to improve your overall well-being.

The site offers lots of informative and interesting information on a range of topics, as well as offering a range of different apps that you can use to help yourself achieve various goals.

Take the ‘How are you quiz’ here: NHS How Are You?

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